Epson is a famous brand for printers and is known for device reliability. All Epson devices offer an easy interface so everyone can access the device easily. New models of Epson printers are multi-functional and you can connect them to various devices. But some users face the Epson printer code 000031 error while running the printer. Your printer can get into error when some of the printer-related files are not working.
Common Reasons Behind Epson Printer Error Code 00031
- Epson printer connection error
- The user has installed the wrong printer driver
- Printer memory is full
- Print job get stuck
- Viruses are interrupting the print command
Resolving Epson Printer Error Code 00031
Restart the Epson Printer
While using the Epson printer, if you get the error code 00031 then restart it. The printer got a runtime error and showed you the error message. This occurs when some of the printer functions are preoccupied and the printer can’t process a new job. To fix this, the user should power restart the printer. Go to the Epson printer and then eject the power cable. The printer will showdown and then reconnect it. Epson devices will start automatically and all its services will get restarted. Again, find the printer on the PC and try to take printouts.
Run the Printer Troubleshooter
Your Epson device can also get errors due to the connected device. If the printer-related files are not working on the PC; an error message appears. To repair all those files, you have to run the printer troubleshooter. This troubleshooter is an inbuilt printer file repairing tool of the PC. When the user runs this tool, it checks the printer files. If any printer file is not working, the troubleshooter will repair it. On Windows PC, go to the Update and Security tab and then run the printer troubleshooter. After running the tool, check the Epson printer.
Inspect your Epson Printer Driver
The printer device shows an error due to an Epson communication Error Mac. When the printer can’t communicate with the Mac device; the printer shows an error. To fix this, you have to inspect the driver of your printer. Go to the Mac device and open the drivers’ tab.
Click on the driver; then run its update and now check for the Epson 00031 error code. In case, the driver files are not working then the user has to repair them with a driver repair tool. Otherwise, remove the corrupted Epson driver from Mac and then install a new one. When the Epson printer gets the new driver; it will start taking the printouts.
Remove the Stuck Print Job
Your printer starts showing errors when a print job gets stuck. You have to remove the job from the printer for fixing the error code. Go to the run bar and type print spooler. Choose Print Spooler and then select Stop. On File Explorer, go to the address bar and open Spool\Printers. Go to the highlighted files and then right-click on the selected files. Choose the Delete button and then go to Printer Spooler; tap on Start. Now you can resume the printing process on your Epson device.
Check your Printer Cartridge
Without correct cartridge installation, the printer will show an error code. The user has to check the cartridge on his printer. Remove all the installed cartridges and check their pins. If any pin is damaged then replace the cartridge. When you install the cartridge; check for its protective tapes. If the tape is still attached then remove it immediately.
After installing, when the printer finds the cartridge; it will start working. Users may face an error on Epson devices if they have installed the incompatible or clone cartridge. On refilled cartridges, if you get any error then go to the printer and remove all cartridges. All cartridge slot’s status should move to 0. Start installing cartridges and check the status of the slot. The printer will start reading the refilled cartridge and then you can easily take your printouts.
Remove all viruses from the PC
Error code 00031 may appear when the commanding device has a virus infection. These viruses start interrupting the print job. When the Epson printer gets a corrupted job; it starts showing the error message. The user has to scan and then remove all viruses from the PC. Now restart the device and use the printer without any error codes.
