While most leading financiers primarily focus on customer satisfaction, Bajaj Finserv also improved its customer services through convenient contact facilities. Whether it is about tracking loan details, downloading financial statements, paying EMIs, or raising a query, customers can call Bajaj Finserv customer care and resolve their doubts.
How to connect Bajaj Finserv customer care via phone number?
Bajaj Finserv provides a toll-free pan India number where individuals can give a call to resolve any doubts. The Bajaj Finserv customer care number is 08698010101, which is available around the clock. Customers staying in any part of the country can reach this number to avail information regarding any financial service or initiate a complaint.
Furthermore, besides Hindi and English, customers can select 9 regional languages to interact with executives through this Bajaj Finserv toll free number. However, if customers call from an unregistered number, they are required to mention their customer ID and Bajaj Finserv EMI Network Card number when needed. Customers can resolve their loan queries, check EMI Network Card status, and check EMI payments by dialing this number.
Moving ahead, both existing and new customers can connect through different methods apart from Bajaj Finserv customer care number. This includes email, SMS and the customer portal-Experia.
Other ways to connect with Bajaj Finserv customer care
Here are the different ways to connect with Bajaj Finserv other than its customer care number:
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Via email ID
Apart from offline mode, another way to connect to Bajaj Finserv customer service is through email. Both new and old customers can send an email to the official ID. They can raise queries to seek information for a particular product, offers etc., using this method. The official email ID for this purpose is wecare@bajajfinserv.in. You can send us a mail anytime and expect a prompt reply.
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Through the Bajaj Finserv customer portal
Besides calling and sending email, individuals can conveniently login to the Bajaj Customer Portal-Experia to access an array of services. This online platform offers access to all the customer care facilities that one may require. Consumers can directly visit the website or download the Experia app from their mobile phones for this purpose.
As already mentioned, customers can manage their loan accounts, make EMI payments, purchase insurance policies, download statements, etc. However, to avail of the benefits, individuals need to complete the Experia login.
Following are the steps that offers a brief idea of each process –
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Through OTP
In case one does not have a necessary username and password –
Step 1- Input mobile number or email ID, and customer ID in their respective log in field
Step 2- Choose the “Send OTP” option
Step 3- Click on “Generate OTP” and proceed with the verification process
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Through password
To login easily through a password –
Step 1- Input customer ID, mobile number or email ID in the respective slot
Step 2- Choose the option “I have password”
Step 3- Click on “Next” and complete the verification process
Alternatively, customers can also log in through Google or Facebook accounts. To log in through the Experia app, individuals can check the steps mentioned below –
Step 1- At first, download this Bajaj Finserv Experia App from the Play Store or App store
Step 2- Enter Bajaj Experia log in ID and password
Step 3- Enter the OTP sent to your registered mobile number to log in
Thus, individuals can select any of the above-mentioned methods to connect with the Bajaj Finserv customer care service. However, if they choose to access the Experia customer portal, they can enjoy a bouquet of services at their fingertips, and it ensures an enhanced customer experience.