What is QuickBooks Error PS038? How to Fix

QuickBooks has an excellent feature that helps businesses to streamline their payroll process. QuickBooks makes it easy for organizations to pay their employees in a proper manner and on time. It will reduce the hassle and makes the process accurate. But QuickBooks also undergoes errors, and one of them is QuickBooks error PS038. It is usually caused while downloading payroll updates or processing the paychecks in QuickBooks. We will dig out the causes and troubleshooting methods to fix it with this blog. 

What is QuickBooks Error PS038?

Error PS038 falls while you are trying to update the QuickBooks payroll, and payroll tax tables. Un-processed or stuck Paycheck reflected in your payroll entries. Inactive payroll subscription and data integrity in your company file, state that you are using an older version of QuickBooks. Below are the causes of error PS038 and responsive solutions.

What Leads to QuickBooks Error PS038?

Various reasons can prompt QuickBooks error code PS038 in your system. We need to understand the reasons to resolve the error.

• An outdated version of QuickBooks may be responsible for update error PS038 while updating QuickBooks payroll.
• Stuck online paychecks also can be the main cause.
• You are not downloading the latest payroll update since way back.
• When are you supposed to validate your payroll subscription after restoring the current QuickBooks payroll update?

Troubleshooting Methods to Fix QuickBooks Error PS038

Solution 1: Update QuickBooks

To resolve the error PS038, updating the QuickBooks payroll is the troubleshooting method. Follow the steps:

Run the QuickBooks As Administrator and Check for the updates.

1. Close the Company files and QuickBooks program.
2. Then, right-click on QuickBooks and choose the “Run as Administrator” option.
3. Choose the Help menu and click on the “Update QuickBooks Desktop” option
4. Now, from the “Options” tab, click on the “Mark All” button, and after that, tap on “Save.”
5. Click on the “Get Update” option.
6. When the update download finishes, shut the program.
7. Open the program again and tap on the “Yes” button to install the updates.
8. In the end, restart the computer, and check for the QuickBooks error PS038.

Solution 2: Fix Stuck Paychecks in Payroll

If you find out that suck paychecks online to send, make sure that there is no requirement of editing and deleting the stuck payments. Follow the steps to fix it. 

1. Firstly, navigate to the “Edit” option and press “Find.”
2. Then, tap on the “Advanced” option.
3. Now, from the “Choose Filter” box, choose the “Filter” list and then the “Detail Level” option.
4. Here, choose the “Summary Only” option.
5. Go to the “Choose Filter” section.
6. Choose the “Filter” list and pick the “Online Status” option.
7. Click on the “Online to Send” option.
8. After that, tap on “Find” to see the paychecks status, which was pending or hasn’t been sent yet.
9. Perform the “Verify and Rebuild” data action to fix the QuickBooks error code PS038.

Conclusion

It’s very frustrating that you are sending payroll checks, and they got stuck as Online to Send, QuickBooks error PS038. This blog discusses the causes and solutions to fix the error PS038. Follow the solutions step-by-step to get rid of it. If you want more assistance on the same, then feel free to call our experts at QuickBooks Phone Number +1-520-463-7633.