The ITIL (Information Technology Infrastructure Library) standard for IT service management has become the industry standard. ITIL enables enterprises in a variety of industries to provide services that are both high-quality and cost-effective.
ITIL is a comprehensive process for identifying, planning, delivering, and sustaining IT services applicable to any business or organization. Instead of focusing on developing IT capabilities, ITIL focuses on resolving business challenges.
It was previously known as the Information Technology Infrastructure Library qualification and was first issued as a set of books in the 1980s before becoming part of the AXELOS certification family. ITIL’s primary goal is to help businesses build long-lasting IT systems that can scale quickly, enable growth, and promote transformation.
Four significant features of ITIL can be considered to guarantee that a holistic approach to service management is followed. All components are information and technology, organizations and people, partners and suppliers, and value streams and procedures.
What Is ITIL Certification and How Does It Work?
An ITIL certification will help you be more valuable if your company has implemented the ITIL framework. First, however, there are a few essential elements to know about the ITIL certification to understand the basics.
Individual ITIL Foundation certification is available, and no ITIL certification has been created to certify businesses until now.
This course does not require any specific qualifications to participate. It is, however, suggested for IT professionals who want to learn about the ITIL framework, including its features, principles, and technical terms. In addition, this qualification will assist you in engaging in ITIL-adopted processes.
Why Is ITIL Popular?
Employers choose ITIL because of the cost savings that an ITIL certified holder delivers to a company. Its established attractiveness withinside the task marketplace makes it a famous preference for IT professionals. Its reputation emanates from the advantages that corporations draw from the know-how of ITIL.
With ITIL, an organization can systematize its IT carrier operations and show extra professionalism. By doing so, it can attain value reduction, patron satisfaction, higher turnaround, stepped forward productivity, higher third-celebration delivery, higher danger management, and troubleshooting, to name a few. With those apparent benefits, recruiting ITIL-licensed groups affords an improvement for any business.
ITIL certification
Individual ITIL Foundation certification is available. This course does not require any specific qualifications to participate. It is, however, suggested for IT professionals who want to learn about the ITIL framework, including its features, principles, and technical terms.
There are five levels of this certification. They are as follows:
Foundation
This entry-stage certification targets to present people with a broader focus on the framework’s critical elements, concepts, and terminology. It’s aimed toward individuals who want a fundamental knowledge of the ITIL framework or who want to apprehend how ITIL may be used to decorate IT provider control in an organization, in addition to IT experts who want to be knowledgeable regarding ITIL of their modern-day organization.
The one-hour examination is made from forty more than one preference question and also wants 26 marks out of the forty (65% correct) to pass. As the call suggests, this module is the only one in which the alternative four are built.
Practitioner
This module builds on various techniques and frameworks, such as DevOps, Agile, and Lean, and can be taken at any step of the ITIL certification program after Foundation. It also boosts efficiency, productivity, and collaboration between ITSM and the rest of the company. The test has the same style as the Foundation test. However, it is two hours and 15 minutes long and requires 28 points (70 percent right) to pass. It’s also an exam where you can use any book you choose.
Intermediate
This module offers two in-depth areas of study: Service Lifecycle and Service Capability, that you can then take if you pass the Foundation test.
The Service Lifecycle is beneficial for employees who work in managerial or team leadership roles and collaborate with various teams. The Service Capability section is for those who want to learn more about one or more procedures, such as operational support and analysis.
ITIL Certification will continue to be in demand as long as ITIL is followed and practiced in the industry. Almost every IT services company adheres to ITIL best practices and has implemented ITIL in their environment to meet their needs. As a result, ITIL experts are always needed. Therefore, ITIL certification is an excellent addition to your list of qualifications for better career growth.